Player Insights & Product · Program Management · User Research

Phantasia Jendro

I'm a player insights and product leader with 10+ years in games, from running Xbox playtests to owning Halo Infinite's multiplayer Playlists. I build feedback programs that connect players and studios, turning research, player councils, and live-service data into product decisions that earn player trust and make games more fun.

Seattle, WA  ·  phantasiajendro@gmail.com ·  linkedin.com/in/phantasia-jendro

10+ years
Xbox Research & Halo Studios
95
Maps and modes released into Halo Infinite multiplayer
100s
Reports on research, feedback, player council calls & newsletters
50,000+
Players in the Forza Feedback Program I built & owned

What I focus on

Product & Program

Product road mapping · Go-to-market strategy · Game development cycle · Process improvement

Research & Insights

User research · Mixed-methods research · Playtesting · Survey design & operations · Product performance insights · Live-service analytics

Player & Live Service

Player experience · Player feedback programs · Community & creator engagement · Content validation · Release readiness